Privacy Policy

Last updated: 4 June 2026

1. Introduction

Kayden Digital is committed to protecting the privacy of users of its website kayden.digital. This privacy policy explains how we collect, use and protect your personal data in accordance with the General Data Protection Regulation (GDPR).

By using our website, you accept the practices described in this policy.

1bis. Territorial application of GDPR

Kayden Digital is a company established in Morocco. However, because we offer our services to residents of the European Union (agencies based in Belgium, France, Luxembourg, Switzerland), our processing of personal data of European users is subject to the General Data Protection Regulation (GDPR), in accordance with its Article 3.2.

Representative in the European Union (Article 27 GDPR): as a non-EU establishment processing personal data of EU residents, Kayden Digital is in the process of designating a representative in the European Union. The representative's contact details will be published here as soon as the appointment is finalised. In the meantime, you may contact us directly at hello@kayden.digital.

2. Data Controller

  • Name: Kayden Digital SARL
  • Address: Casablanca, Kingdom of Morocco
  • Email: hello@kayden.digital

3. Data Collected

We collect the following data:

3.1 Voluntarily provided data

When you use our contact form:

  • First and last name
  • Professional email address
  • Name of your company/agency
  • Message and project details

3.2 Automatically collected data

During your browsing:

  • IP address (anonymised)
  • Browser type and operating system
  • Pages visited and time spent
  • Source of visit (referrer)

4. Processing Purposes

Your data is processed for the following purposes:

  • Responding to your requests: processing your messages via the contact form
  • Preparing quotes: preparation of personalised commercial proposals
  • Improving our website: anonymous statistical analysis of traffic
  • Legal obligations: retention of contractual documents

5. Legal Basis

The processing of your data is based on:

  • Your consent: when submitting the contact form
  • Contract performance: as part of a collaboration
  • Our legitimate interest: for the improvement of our services
  • Legal obligations: retention of accounting documents

6. Data Recipients

Your data may be shared with:

  • Our internal team: to process your requests
  • Tally: contact form processing service (EU hosting, GDPR compliant)
  • Coolify on Hostinger VPS: website host (EU datacentre, GDPR compliant)
  • Google Analytics 4: audience measurement, loaded only after consent (anonymised IPs, Consent Mode v2)

We never sell your data to third parties.

7. Data Retention

Your data is retained:

  • Contact requests: 3 years after last contact
  • Client data: 10 years (Belgian accounting obligations)
  • Browsing data: maximum 13 months

8. Your Rights

In accordance with GDPR, you have the following rights:

  • Right of access: obtain a copy of your data
  • Right to rectification: correct your inaccurate data
  • Right to erasure: request deletion of your data
  • Right to portability: receive your data in a structured format
  • Right to object: object to the processing of your data
  • Right to restriction: restrict the processing of your data

To exercise these rights, contact us at: hello@kayden.digital

9. Cookies

Beyond strictly necessary cookies for site operation, we use Google Analytics 4 to measure audience and improve content. GA4 is only loaded after you grant explicit consent via the banner shown on your first visit (Google Consent Mode v2, IP anonymisation enabled). You can revoke this consent at any time by clearing the kd_consent cookie/localStorage entry in your browser. We do not use any advertising or third-party targeting cookies.

9bis. International data transfers

Some of your data may be transferred outside the European Union as part of the website's operation:

  • Google Analytics 4 (United States): anonymised audience measurement data. Safeguards: EU-US Data Privacy Framework + Standard Contractual Clauses (SCCs) signed with Google.
  • Tally (European Union): contact form hosted in the EU. No transfers outside the EU.
  • Hostinger / Coolify (European Union): hosting infrastructure in a European datacentre. No transfers outside the EU for site content and logs.
  • To Kayden Digital (Morocco): requests submitted via the contact form are accessible to the Kayden Digital team in Morocco. Morocco does not benefit from an EU adequacy decision; we commit to applying organisational measures equivalent to the GDPR standard for the security and confidentiality of this data.

9ter. Supervisory authorities

If you believe your rights are not being respected, you may lodge a complaint with the supervisory authority in your country of residence:

10. Security

We implement appropriate technical and organisational measures to protect your data. Our website uses the HTTPS protocol to secure data exchanges.

11. Contact

For any questions regarding this policy or your personal data, contact us at: hello@kayden.digital